Terms of service

OVERVIEW

Welcome to vault media! The terms "we", "us" and "our" refer to vault media. vault media operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). vault media is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own or manage.

To access or purchase digital products, you may be asked to provide certain information, such as your email address, billing, and payment details. You represent and warrant that all information provided is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all account activity.

SECTION 2 - DIGITAL PRODUCTS & ACCESS

We sell digital content, ebooks, and downloadable materials. We have made every effort to provide accurate descriptions and preview renders of our products. However, display variations may occur depending on your screen, device settings, or reading application.

All descriptions and prices of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product or limit sales to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS AND CANCELLATION

When you place an order, you are making an offer to purchase. vault media reserves the right to accept or decline your order for any reason at its discretion. We must receive and process your payment before digital delivery is initiated.

Due to the instant delivery nature of downloadable digital products, orders cannot be cancelled once payment is processed and access is generated. All purchases are subject to return or exchange solely in accordance with our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store.

You represent and warrant that (i) the payment information provided is true, correct, and complete, (ii) you are authorized to use the payment method, and (iii) charges incurred by you will be honored by your payment issuer or bank.

SECTION 5 - DIGITAL DELIVERY POLICY

vault media operates exclusively as an online store selling downloadable digital products. We do not ship physical products. Immediate access links are provided on the post-checkout screen and dispatched via email upon successful transaction completion.

We are not liable for non-receipt caused by incorrect email addresses provided at checkout or email client spam filters. If you fail to receive access within 24 hours, you must notify us as outlined in our Refund Policy.

SECTION 6 - INTELLECTUAL PROPERTY & LICENSE TERMS

Our Services and all contents—including ebooks, text, cover designs, graphics, audio, video, and trademarks—are owned by vault media or its licensors and are protected by applicable intellectual property laws.

Upon purchase, vault media grants you a personal, non-exclusive, non-transferable, revocable license to access and read the purchased digital product for individual, non-commercial use only. You strictly agree NOT to:

  • Resell, sublicense, share, distribute, or transfer any purchased digital file to third parties.
  • Upload purchased content to file-sharing networks, torrent sites, or public cloud storage platforms.
  • Modify, edit, duplicate, reverse engineer, or create derivative works from our digital content.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools which we neither monitor nor have any control over. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind.

SECTION 8 - THIRD-PARTY LINKS

Certain content or services available via our store may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party websites or services and shall have no liability for any third-party materials or platforms.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

vault media is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases made in our Store are directly between you and vault media. You agree that Shopify is not responsible for sales disputes, non-delivery issues, or product liabilities arising from your transactions with vault media.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy. Since our Services are hosted by Shopify, certain user data is also processed in accordance with Shopify's Privacy Policy.

SECTION 11 - FEEDBACK AND USER SUBMISSIONS

If you submit reviews, suggestions, or other content ("Feedback"), you grant vault media a perpetual, worldwide, royalty-free license to publish, edit, and use such content in any media for marketing or operational purposes.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site containing typographical errors, inaccuracies, or omissions related to product details, pricing, or promotions. We reserve the right to correct any errors and update information or cancel orders if necessary without prior notice.

SECTION 13 - PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any regulations, laws, or local ordinances; (d) to infringe upon our intellectual property rights; (e) to transmit viruses or malicious code; (f) to scrape, extract, or harvest content using automated tools or AI agents without authorization; or (g) to share or leak paid digital content publicly.

SECTION 14 - AGENTS AND AUTOMATED ACCESS

Software agents, AI scrapers, or automated bots may not access, interact with, or extract data from our Services unless they identify themselves explicitly via HTTP user-agent strings and comply strictly with our security policies and robot exclusion headers.

SECTION 15 - TERMINATION

We reserve the right to terminate your account or revoke digital access without notice if you breach any provision of these Terms of Service or violate our intellectual property rights.

SECTION 16 - DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL DIGITAL PRODUCTS DELIVERED TO YOU ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

SECTION 17 - LIMITATION OF LIABILITY

IN NO CASE SHALL VAULT MEDIA, OUR DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF ANY DIGITAL PRODUCT PROCURED FROM OUR STORE.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless vault media, Shopify, and our affiliates from any claims, damages, or legal fees resulting from your breach of these Terms or violation of any third-party rights.

SECTION 19 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of India.

SECTION 20 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at contact@vaultmedia.store.

vault media
Email: contact@vaultmedia.store
Address: P-26 THUNDI KA PURA SANTHA, 321612 SANTHA, Rajasthan, India
Phone: +91 98 8797 5642